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Sign in to your plan account, then describe what stopped working and when.
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The Person Behind Every LeonaHomes Plan
I set up home warranty plans one household at a time and read every line of the terms with you before anything is signed.
My story
Why I Work in Home Warranty
A water heater that quit on a holiday weekend taught me how fast a repair bill arrives.
The search for a contractor that weekend cost more than the part itself. That was the moment I decided to learn how home warranty plans really work, what they pay for, and where the fine print trips people up.
Today I sit down with homeowners, go through the systems and appliances they rely on, and match them to a plan that fits the age of what they own. If a plan is wrong for your house, I say so plainly and point you elsewhere.
See Plan Options
Terms explained in plain words
How I work
Three Habits I Keep With Every Homeowner
Nobody should discover a visit fee or a waiting period after the plan has started. This is how I keep that from happening.
I listen first ...
Your House Comes Before Any Plan
I start with what you own, how old it is, and what would hurt most to replace. The plan comes after that picture is clear.
I compare openly ...
Plans Laid Side by Side
Fees, caps, exclusions and renewal terms go on one page so you can see where each plan is generous and where it is tight.
I stay around ...
Help When a Request Is Open
If a service request stalls or a contractor disagrees with the plan, write to me and I will step in with the provider.
Ready when you are
Start Your Plan Before Something Breaks
Create an account, list the systems and appliances in your home, and I will come back with the plan that suits them.
SignupWho I help
Homeowners I Set Plans Up For
Most people who reach me are in one of these situations, and each one calls for a different kind of plan.
Owners of an Older House
Equipment past its best years is where coverage earns its keep, and I check how each plan treats it before you sign.
Buyers Just Moving In
You inherit systems with no service history. A plan from the start keeps the first failure from turning into the first crisis.
Landlords With Rentals
A tenant with no hot water cannot wait. A plan gives you one place to send the request instead of a scramble for a contractor.
Sellers Listing a Home
A plan that carries over to the buyer calms nerves on both sides of the table and keeps a late failure from stalling the sale.
Service requests
What Happens After You File
A Visit Gets Booked
The plan provider hands the job to a contractor nearby, and a date is set.
Cause Is Found
You pay the set visit fee, then the contractor tracks down the real cause.
Repair or Replace
Covered parts get repaired, or your plan pays toward the replacement unit.