Privacy Policy

LeonaHomes collects information that visitors choose to provide and information that arrives automatically when the site is used.

• Name, email address and phone number entered on the signup or contact forms.
• Details about the home, its systems and appliances that are shared when requesting a plan.
• Messages sent through the contact form or by email.
• Browser type, device type, pages viewed and the approximate location that a web request reveals.

Information is used to set up and manage accounts, to prepare plan options that match the home described, to answer questions and to keep the site working properly.

Contact details may also be used to send plan quotes, renewal reminders and updates about an open service request, and, where consent has been given, marketing messages about home warranty plans.

Text messages are sent only to people who have given consent on the signup form. Service messages cover quote confirmations, scheduling alerts, request updates and renewal reminders. Marketing messages cover plan offers and promotions.

Consent is not a condition of purchase. Reply STOP to any message to opt out, or reply HELP for assistance. Standard message and data rates may apply, and message frequency varies.

Information is shared only as needed to deliver the service requested.

• Plan providers receive the details required to quote and issue a home warranty contract.
• Service companies that host the site, send email or deliver text messages process data on behalf of LeonaHomes.
• Authorities receive information when the law requires it or when needed to protect the rights and safety of LeonaHomes or others.

LeonaHomes does not sell personal information and does not share it with outside marketers for their own use.

The site may use cookies and similar files to remember preferences, to keep an account signed in and to measure how pages are used. Most browsers allow cookies to be blocked or deleted, though some parts of the site may not work properly without them.

No advertising networks place tracking cookies through this site.

Personal information is kept for as long as an account is active or as long as needed to provide the service, meet legal obligations and resolve disputes. Information that is no longer needed is deleted or made anonymous.

Reasonable technical and organizational safeguards protect the information held, including encrypted connections and restricted access. No method of transmission over the internet is completely secure, so absolute security cannot be promised.

Account holders may review and update the details on their account at any time by signing in or by writing to LeonaHomes.

• Ask for a copy of the personal information held about you.
• Ask for corrections to information that is wrong or out of date.
• Ask for an account and its related information to be deleted, subject to any records that must be kept by law.
• Withdraw consent to marketing messages at any time.

This site is not directed at children, and no information is knowingly collected from minors.

This Privacy Policy may be revised when the service or the law changes. The date at the top of the page shows when the current version took effect, and material changes will be posted here.

Questions about this Privacy Policy or about the information LeonaHomes holds can be sent using the details below.

Phone: +1 347 798 2703
Email: leona.gammell@leonahomes.com
Address: 279 Sumpter St, Brooklyn, NY, 11233, United States